Salesforce Administrative Essentials for New Admins in Lightning Experience + Certification : ADX-201C

  • Exam Code: ADX-201C
  • Exam Name: Administrative Essentials for New Admins in Lightning Experience + Certification Exam
  • Updated: Aug 18, 2026
  • Q & A: 1005 Questions and Answers

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About Salesforce Administrative Essentials for New Admins in Lightning Experience + Certification : ADX-201C Exam

How much Salesforce ADX 201c Exam costs

  • Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment
  • Content: 60 multiple-choice/multiple-select questions and 5 non-scored questions
  • Time allotted to complete the exam: 105 minutes
  • Passing score: 65%
  • Retake fee: USD 100 plus applicable taxes as required per local law
  • Prerequisite: None required; course attendance highly recommended
  • Registration fee: USD 200 plus applicable taxes as required per local law
  • References: No hard-copy or online materials may be referenced during the exam.

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The going with are going to be talked concerning within the SALESFORCE ADX-201c exam dumps:

  • Describe the capacities of Salesforce Knowledge
  • Describe the highlights of Chatter (for instance, feed, gatherings, following, security)
  • Describe the capacities of case the board (for instance, case measures, case settings, and case remarks)
  • Describe the capacities of the Salesforce Experience Cloud destinations
  • Describe the effect of the sharing model on reports
  • Describe the capacity of Salesforce Content
  • Describe the capacities and ramifications of information approval devices
  • Given a situation, distinguish apparatuses and use cases for overseeing information (for instance, dataloader, information import wizard)
  • Describe the various approaches to reinforcement information (for instance, information send out assistance, trades, dataloader)
  • Describe the capacities of lead robotization apparatuses and crusade the executives
  • Describe the alternatives accessible while making or redoing a report (for instance, report type, report design, fields, summing up information, sifting information, diagramming, booking, and contingent featuring)
  • Describe the capacities of action the executives (for instance, oversee undertakings, occasions, public schedules, multi-day occasions
  • Given a situation, recognize the fitting deals profitability highlights utilizing opportunity apparatuses, and know when items and Price Books ought to be utilized
  • Describe the abilities of custom report types
  • Describe the contemplations when bringing in, refreshing, moving, and mass erasing information (for instance, CSV documents, information quality, field planning, record IDs, outer IDs, copy records)
  • Describe the alternatives accessible while making and adjusting dashboards (for instance, dashboard segments, information sources, diagram types, buying in, and running client)
  • Given a situation, distinguish how to mechanize case the executives (for instance, case task, pre-programmed message, acceleration, web-to-case, email-to-case, case groups)
  • Given a situation, recognize the capacities and ramifications of the business interaction

Reference: https://trailhead.salesforce.com/en/academy/classes/adx201c-administrative-essentials-for-new-admins-in-lightning-experience--certification/

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How to Prepare For Salesforce ADX 201c Exam

Preparation Guide for Salesforce ADX 201c Exam

Introduction for Salesforce ADX 201c Exam

Salesforce is an answer for overseeing client connections that join clients and organizations. This is an intuitive CRM stage that gives a solitary, shared perspective on each customer in every one of the divisions including promoting, dispersion, trade, and activity. Furnish the customers with the individual experience Salesforce request 360 item by means of the Integrated CRM Platform. It conveys strong and related products to help showcasing, income, trade, activity, IT, and that's only the tip of the iceberg. Salesforce is an advanced distributed computing (SaaS) firm gaining practical experience in the administration of customer connections (CRMs). There was a misstep. The application is presently the main of shopper fulfillment and permits associations to follow client conduct, promote to customers, and that's only the tip of the iceberg. Salesforce is basic since it is packaged with highlights, for example, contact the board, work process advancement, task the executives, motivation checking, cooperation instruments, client experience apparatuses, examination, and intuitive, cell phone dashboard. Applicants can utilize SALESFORCE ADX-201c practice exams and SALESFORCE ADX-201c practice exams for improved arranging.

The Administrative Essentials for New Admins in Lightning Experience is the complete and vivid preparing that guarantees your prosperity with the Salesforce Lightning. Salesforce Lightning is a salesforce's segment based programming advancement stage pointed toward improving on cycle of application improvement. It is typically implied for the undertaking clients that don't have programming foundation to fabricate responsive applications for any screen size. Salesforce Lightning is a structure that offers Salesforce apparatuses for creating cutting edge UXUI. Salesforce Lighyning assists organizations with making easy to use applications that improves profitability.

The Salesforce Administrator accreditation is intended for people who have insight with Salesforce and constantly search for approaches to help their organizations in getting significantly more from extra highlights and abilities. The test covers the broadness of uses, the highlights and capacities accessible to an end client, and the arrangement and the executives alternatives accessible to a chairman across the Sales, Service, and Collaboration Clouds.

There are two certificates inside the Salesforce Certified Administrator program. The first is the Salesforce Certified Administrator certification, which centers around the highlights and usefulness used to keep a Salesforce execution.

The second accreditation in the program is the Salesforce Certified Advanced Administrator. This certification is focused toward the Salesforce Certified Administrator who has dominated Salesforce arrangement upkeep, can exhibit a comprehension of organization best practices, and can utilize the high level highlights and usefulness to take care of an assortment of business issues.

The competitor ought to have an expansive information on the full application abilities, the highlights/capacities accessible to an end client, and the setup and the executives alternatives accessible to an Administrator across the Sales Cloud, Service Cloud, and Salesforce Chatter applications. The up-and-comer ought to be equipped for performing organization capacities at a specialist level, utilizing the full arrangement of Salesforce highlights as portrayed in the test layout. The up-and-comer can use the high level organization abilities of Salesforce to address explicit business challenges and mechanize complex business measures. The up-and-comer ought to have the option to prescribe design upgrades and best practices to improve and broaden an association's utilization of Salesforce. The competitor effectively searches out new usefulness as it opens up and can assess the expected advantages of new highlights for an association.

These days, there is an incredible interest of Salesforce directors on the lookout. It is suggested for new executives that they should take this course prior to assuming responsibility for any current framework or dispatching a Salesforce arrangement. You can get a handle on the basics of how to deal with the application with Administrative Essentials for New Admins in Lightning Experience, crossing from application setup to measure smoothing out by means of computerization techniques. You will have exceptional advantages as an administrator to put together the program and ensure it runs impeccably.

In the wake of getting authoritatively confirmed from Salesforce you will actually want to:

  • Import and keep up clean information
  • Build a Salesforce climate that is secure and stable
  • Personalize the product, including layouts, fields, menus, and business measures
  • Develop reports and dashboards of raised significance utilizing Salesforce Lightning
  • Automate work processes

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Certification Path for ADX 201c

Salesforce Certified Administrator candidates should have general knowledge of the features available to end users and the configuration options available to a Salesforce Administrator. Candidates should be able to maintain a Salesforce organization, respond to common business requirements, and perform administrative functions using current Salesforce features.

Additionally, candidates should have 6 or more months of experience as a Salesforce Administrator and should be able to successfully perform the tasks outlined in the exam objectives section of this guide.

Salesforce ADX-201C Exam Syllabus Topics:

SectionObjectives
Topic 1: Customization- Application Customization
  • 1. Record Types
  • 2. Standard and Custom Fields
  • 3. Data Quality Management
  • 4. Formula Fields
  • 5. Business Processes
  • 6. Page Layouts
  • 7. Picklists and Lookup Relationships
Topic 2: Reports and Dashboards- Analytics
  • 1. Report Distribution
  • 2. Report Creation and Modification
  • 3. Dashboard Creation
  • 4. Report Filters and Formulas
  • 5. Report Builder
Topic 3: Security and Data Access- Security Model
  • 1. Field-Level Security
  • 2. Login Restrictions
  • 3. Role Hierarchy
  • 4. Object-Level Security
  • 5. Sharing Rules
  • 6. Record-Level Security
Topic 4: Setting Up and Managing Users- User Administration
  • 1. Login and Access Troubleshooting
  • 2. Profiles and Permission Management
  • 3. User Creation and Maintenance
  • 4. Chatter Users and Invites
Topic 5: Managing Data- Data Management
  • 1. Data Backup and Export
  • 2. Mass Transfer
  • 3. Data Loader
  • 4. Mass Delete Operations
  • 5. Data Import Wizard
Topic 6: Getting Around the App- Salesforce Fundamentals
  • 1. Data Model Basics
  • 2. Help and Training Resources
  • 3. Lightning Experience Navigation
Topic 7: Automation- Business Process Automation
  • 1. Lead Automation
  • 2. Workflow Rules
  • 3. Process Automation
  • 4. Email Templates
  • 5. Case Automation
Topic 8: Managing the Support Process- Service and Support
  • 1. Service Cloud Collaboration
  • 2. Salesforce Console
  • 3. Support Analytics
  • 4. Support Process Automation
Topic 9: Getting Your Organization Ready for Users- Organization Setup
  • 1. Search Configuration
  • 2. User Interface Configuration
  • 3. Mobile Access
  • 4. Chatter Setup
  • 5. Company Profile Configuration
  • 6. Activities and Calendars

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