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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers.
What should the strategy designer do to solve for this accessibility challenge"?

A) Conduct an empathy workshop to understand the audience.
B) Invite users to co-create as accessibility experts.
C) Ideate marketing concepts to reach new audiences.

2. Cloud Kicks customers have publicly challenged the company to use its market-leading position as an ethical force for good in social change What is one way the company can embed ethical use principles into its day to day work?

A) Consequence Scanning
B) Quantitative Research
C) Journey Mapping

3. The strategy designer at Cloud Kicks is using a How Might We statement to frame their design challenge.
What should they do to test their statement to ensure it successfully guides their design process?

A) Test the statement with end users.
B) Use rapid ideation with project team
C) Launch an online survey

4. The design team is working on a high-fidelity prototype to create a more enjoyable user experience. The development team is busy and focused on the build, so the design team wants to engage them efficiently.
What is a key reason why they would engage the developer team?

A) To research new features
B) To validate technical limitations
C) To provide design feedback

5. A strategy designer is seeing signals of success with a new product that is driving brand loyalty and decreasing consumers' environmental impact. How should a business case be built for continuing sustainable innovation through a view of a full product lifecycle?

A) Purchase carbon offsets for energy used in manufacturing.
B) Extend customer journey maps to pre and post purchase.
C) Source cheaper, locally-grown raw materials.

Solutions: