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Salesforce Certified Slack Developer Sample Questions:

1. Your company is creating a Slack app to update team members about upcoming company events. The updates need to be brief and reach all team members efficiently.
What is the best approach to deliver these updates?

A) Use modals to display detailed information about each event
B) Send individual direct messages to each team member about the events
C) Post updates in relevant team channels using messages
D) Implement an App Home tab with a calendar of events

2. A company wants to implement a Slack app for employee onboarding that provides new hires with necessary information and answers frequently asked questions.
Which approach is most effective for this purpose?

A) Use a slash command that provides a list of onboarding resources
B) Develop a bot that new hires can interact with to get onboarding information and ask questions
C) Send automated direct messages to new hires with onboarding information
D) Create a series of channels for different onboarding topics where new hires can find information

3. Your team is building a Slack app for employees to quickly report technical issues they encounter with their workstation.
Which feature should be utilized for this functionality?

A) Use a dedicated channel where employees post their technical issues
B) Develop a bot that employees can message to report issues
C) Create a slash command for users to type in their issue details
D) Implement a global shortcut that opens a form for issue reporting

4. You are developing a Slack app for a human resources team to gather and process employee feedback.
Which Slack surface would be most appropriate for collecting detailed feedback from employees?

A) Send a message to a dedicated channel asking for feedback
B) Utilize direct messages to individually ask for feedback
C) Create an interactive message with buttons for feedback options
D) Use modals to collect feedback through a structured form

5. Your Slack app needs to respond to messages containing specific keywords in real-time within any channel.
Which Events API subscription should you use?

A) team_join
B) app_mention
C) message.im
D) message.channels

Solutions: