Salesforce Certified Platform User Experience Designer : Plat-UX-101

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted.
Which type of relationship should be used to optimize the link between Container and Container Bids?

A) Master-Detail
B) Many-to-one-Lookup
C) Hierarchical Lookup

2. Cloud kicks wants to hire a deal closer.
Which three activities wouldsomeone in this role do each day?
Choose 3 answers

A) Create cases from issues.
B) Update existing prospect and customer records.
C) Review and work through their list of leads or opportunities.
D) Customize and administer Salesforce.
E) Log activities such as calls, emails, and notes.

3. A UX Designer wants to use the Salesforce Lightning Design System (SLDS) to create consistent user interface across Cloud Kicks' various platforms.
On which three platforms could the designer use SLDS resources?
Choose 3 answers

A) Visualforce
B) MuleSoft
C) Azure
D) Android
E) Heroku

4. Cloud Kicks' digital support representatives have different needs and requirements for Knowledge articles than customers. Customers need to see:
* Some Knowledge articles, not all
* Articles organized in different categories
* Different fields than support representatives
Which consideration should be made when determining how to present Knowledge articles to each audience?

A) Topics within a customer site must be organized the same as internal data categories.
B) Page layouts or permissions can display only the fields needed for each audience.
C) Separate articles should be written for each audience, with only relevant information.

5. Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access tosales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?

A) All sales reps will have Read access to Accounts for all Opportunities.
B) All sales reps will have Read access to all Accounts.
C) Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
D) Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.

Solutions: