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Salesforce Certified Education Cloud Consultant Sample Questions:

1. An elementary school district has evaluated Nonprofit Success Pack and now wants to evaluate the K-12 Architecture Kit.
Which action should the consultant take?

A) Install the K-12 Architecture Kit from GitHub.
B) Make K-12 Architecture Kit record types available to profiles.
C) Install the K-12 Architecture Kit from the AppExchange.
D) Start a new K-12 Architecture Kit trial.

2. A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?

A) Student Success Hub requires Education Data Architecture (EDA).
B) Read, Create and Edit access to Contacts, Accounts, and Cases is required.
C) Student Success Hub requires the K-12 Architecture Kit.
D) Einstein Bots must be enabled prior to installing Student Success Hub.

3. A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?

A) Assign EDA layouts to the Cases object.
B) Create and assign roles to all users who have access to EDA.
C) Assign EDA access to a cloned System Admin profile.
D) Make the EDA record types available to profiles.

4. A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students to interact with student organizations.
What should a consultant recommend to meet this requirement?

A) Pardot Engagement Studio
B) Einstein Bots
C) Interaction Studio
D) Experience Cloud

5. A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?

A) The recommended default Account record is the Administrative Account record type.
B) A new Program Enrollment record will automatically be created when a new Contact is created.
C) Multiple address management can only be enabled for the House Account record type.
D) Contact are private only to Administrative Account record type.

Solutions: