Salesforce Plat-Con-201 : Salesforce Certified Omnistudio Consultant

  • Exam Code: Plat-Con-201
  • Exam Name: Salesforce Certified Omnistudio Consultant
  • Updated: Oct 10, 2026
  • Q & A: 222 Questions and Answers

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Salesforce Plat-Con-201 Exam Syllabus Topics:

SectionObjectives
OmniScripts- Conditional logic and dynamic user flows
- Building guided user interactions with OmniScripts
Data Tools and Integration- DataRaptor extraction, transformation, and load patterns
- Integration Procedures and external system interaction
FlexCards- Data sources and contextual display strategies
- Designing and configuring FlexCards
Industry Use Cases and Deployment- OmniStudio deployment and performance considerations
- Best practices for Salesforce Industries solutions
OmniStudio Fundamentals- OmniStudio architecture and components
- Use cases for OmniStudio in Salesforce Industries

Salesforce Certified Omnistudio Consultant Sample Questions:

Question #1

An organization needs to control pages or groups of fields in an OmniScript based on the choices made by the user. What should an OmniStudio Consultant do to meet this requirement?

  • A. Use the Visibility Rules property on a Step or Block element.
  • B. Use the Conditional View property on a Step or Block element.
  • C. Use the Radio Input property on a Step or Block element.
  • D. Create child OmniScripts for branched flow.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

A company has a process that requires minimum age to purchase. Potential customers must fill in an application form. Rather than have someone fill in the entire form and be denied at the end, 2 consultant recommends using an Omniscript that will ask users to input their birthdate. If the user is younger than than 18 years, then the Omniscript needs to display a message stating "You must be 18 years or older to purchase" and also prevent users from continuing. If the user is 18 or older, then the Omniscript should allow them to proceed without any message. Which two Omniscript components should the using to meet this validation requirement? Choose 2 answers

  • A. Alert
  • B. Messaging
  • C. Calculation
  • D. Formula
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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Question #3

When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer. Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF?

  • A. Integration Procedure
  • B. Data Maptor
  • C. OmniStudio Action
  • D. Calculation Procedure
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

A consultant is designing a FlexCard for a client. The client wants to customize the look of each element on the FlexCard. What tool should the consultant use to meet the client's requirements?

  • A. Use DataRaptor to customize the look of each element.
  • B. Use the style panel in the FlexCard Designer to customize the look of each element.
  • C. Use Integration Procedures to customize the look of each element.
  • D. Use OmniScripts to customize the look of each element.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?

  • A. DataRaptor Transform Action
  • B. HTTP Action
  • C. DataRaptor Post Action
  • D. Integration Procedure Action
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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