Avaya 3000-2 : ACSS Small and Medium Enterprise (SME) Communications
- Exam Code: 3000-2
- Exam Name: ACSS Small and Medium Enterprise (SME) Communications
- Updated: Oct 31, 2026
- Q & A: 103 Questions and Answers
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Avaya 3000-2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting | 15% | - Common Voice and Connectivity Issues - Application and Service Recovery - Fault Isolation and Log Analysis |
| SME Communications Solution Architecture | 25% | - Network and System Requirements - Avaya Aura SME Solution Components - Avaya IP Office Platform Overview |
| Applications and Features | 20% | - Mobility and Collaboration Tools - Voice Mail and Messaging - Contact Center Basic Features |
| Maintenance and Administration | 15% | - System Monitoring and Diagnostics - Security and Access Management - Backup, Restore and Software Upgrades |
| Installation and Configuration | 25% | - System Configuration and Licensing - User, Extension and Trunk Setup - IP Office Server and Software Installation |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)
- A. User System Monitor to shutdown the card before removing the SD card.
- B. Dial the shutdown short code to shutdown the card before removing the SD card.
- C. Use the Manager application to shutdown the card before removing the SD card.
- D. Use the System Status Application to shutdown the card before removing the SD card.
- E. Just pull out the card; special shutdown is not required.
Correct Answer: C,D 🗳️
What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 64s and 2 Combination (Combo) Cards?
- A. 148
- B. 240
- C. 120
- D. 184
Correct Answer: A 🗳️
Which Windows command is used to find out which ports your server is currently using?
- A. ipconfig /displaydns
- B. show ports
- C. netsh interface dump
- D. portqry
- E. netstat -an
Correct Answer: E 🗳️
After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?
- A. The SIP lines had a Line ID of 15.
- B. The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
- C. The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
- D. The new PRI channels took all existing SIP Trunk Licenses.
- E. The SIP lines had the SIP URI tab deleted.
Correct Answer: A 🗳️
Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)
- A. CCR Agent must be checked on the user's Supervisor tab.
- B. User must be a member of a hunt group.
- C. A valid CCR Agent license must be installed in the IP Office configuration.
- D. Force Account Code must be checked on the user's Supervisor tab.
- E. Forced Login Code must be entered on the user's Supervisor tab.
Correct Answer: A,C,E 🗳️
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