ServiceNow CSA : ServiceNow Certified System Administrator
- Exam Code: CSA
- Exam Name: ServiceNow Certified System Administrator
- Updated: Aug 06, 2026
- Q & A: 528 Questions and Answers
About ServiceNow CSA Exam
Target Audience
The ServiceNow CSA exam is designed mainly for the sales engineers, ServiceNow customers as well as partners, and anyone who is seeking to become a certified system administrator.
What is the test Scheme
- Language: English
- Number of Questions: 60
- Passing score: 70%
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
ServiceNow System Administrator Certification Exam
ServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to continue on ServiceNow certification paths. It is a prerequisite for Of course. The exam consists of approximately (60) questions. For every question from exam, there are several possible answers. The person who takes the tests. answer the options and select the correct answer to the question. After completing and submitting the exam, you will immediately get a positive or negative result. calculated and shown to the candidate.
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Understand the test subjects for ServiceNow CSA Exam
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our ServiceNow CSA Exam exam dumps will include the following topics:
- Intro to Scripting & Application Tools 10%
- Self-Service & Process Automation 20%
- Collaboration 20%
- User Interface & Navigation 20%
- Database Administration 30%
ServiceNow CSA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuring Applications for Collaboration | 20% | - Collaboration Features
|
| Topic 2: Database Management and Platform Security | 27% | - Database and Security Administration
|
| Topic 3: Data Migration and Integration | 15% | - Migration and Automation
|
| Topic 4: Platform Overview and Navigation | 7% | - Platform Overview
|
| Topic 5: Self Service and Automation | 20% | - Self-Service Features
|
| Topic 6: Instance Configuration | 11% | - Instance Personalization and Configuration
|
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