Nortel 920-167 : NCSS-Contact Center RIS.6.0 Application Developer
- Exam Code: 920-167
- Exam Name: NCSS-Contact Center RIS.6.0 Application Developer
- Updated: Aug 10, 2026
- Q & A: 60 Questions and Answers
About Nortel 920-167 Exam
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Nortel 920-167 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application Development Fundamentals | 25% | - RIS API and SDK usage - Development environment setup |
| Topic 2: Security, Troubleshooting & Optimization | 15% | - Authentication and access control - Debugging and performance tuning |
| Topic 3: RIS 6.0 Architecture & Overview | 20% | - System interfaces and protocols - RIS server components and deployment |
| Topic 4: Reporting & Database Integration | 15% | - Custom report generation - Data access and query mechanisms |
| Topic 5: Call Control & Routing Integration | 25% | - Real-time call event handling - Custom routing logic implementation |
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