Avaya 7392X : Avaya Aura® Call Center Elite Implementation Exam

  • Exam Code: 7392X
  • Exam Name: Avaya Aura® Call Center Elite Implementation Exam
  • Updated: Sep 14, 2026
  • Q & A: 64 Questions and Answers

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  • Avaya Aura Core Components Support Certification is distinguished among competitors. Avaya Aura Core Components Support certification can give them an edge at that time easily when candidates appear for a job interview employers seek to notify something which differentiates the individual to another.
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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22174

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Exam Topics for Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation Exam

The following are discussed in AVAYA 7392x exam dumps:

  • Administer a dial plan, feature-related system parameters, hunt groups, agents, announcements, and music souces
  • Demonstrate how to perform an initial call center configuration
  • Describe the Avaya Aura Call Center Elite features of the Avaya Aura Communication Manager
  • Review primary call center components, concepts, and terms
  • Create and test call vectors
  • Describe Avaya's call center applications used with Avaya Aura Call Center Elite

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Avaya 7392X Exam Syllabus Topics:

SectionObjectives
Topic 1: System Integration- Avaya Aura Integration
  • 1. Reporting and Adjunct Interfaces
  • 2. System Manager Integration
  • 3. Communication Manager Integration
Topic 2: Solution Planning and Design- Customer Requirements Analysis
  • 1. Capacity and Sizing Considerations
  • 2. Call Center Architecture
Topic 3: Testing and Validation- Implementation Verification
  • 1. Functional Testing
  • 2. Acceptance Validation
Topic 4: Call Center Elite Configuration- Call Routing and Vectoring
  • 1. Vectors
  • 2. Skills and Agent Configuration
  • 3. VDNs
Topic 5: Installation and Deployment- Platform Installation
  • 1. Licensing and Initial Configuration
  • 2. Software Installation
Topic 6: Troubleshooting and Maintenance- Operational Support
  • 1. Performance Monitoring
  • 2. Problem Resolution
  • 3. Fault Isolation

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