Guidewire ClaimCenter-Business-Analysts : ClaimCenter Business Analyst - Mammoth Proctored Exam

Succeed Insurance has plans to expand operations in Greeley, Colorado. Due to a history of hailstorm related damage in the area, the company plans to offer reimbursement for hail damage as an option.
Which two actions should the Business Analyst (BA) take to determine the requirements for the project?
(Choose two.)

• A. Recommend existing base product features and functionality to expedite the implementation.
• B. Identify changes to the line of business typelists and determine the correct data mapping.
• C. Author user stories following the elaboration workshops and identify acceptance criteria.
• D. Lead an elaboration workshop with the customer and follow up to identify next steps.

A Business Analyst (BA) has identified a new typecode essential for Succeed Insurance implementation.
During adjudication, Adjusters need to be able to update the loss cause value to reflect the new typecode.
Which tabs in a Guidewire Story Card should be used to document the business requirement?

• A. Document Control, UI Mockup, Typelist, Action Items, and Business Acceptance
• B. Change Summary, UI Fields, Typelist, Action Items, and Business Acceptance
• C. Change Summary, UI Mockup, UI Fields, Typelist, and Action Items
• D. Document Control, UI Mockup, UI Fields, Typelist, and Business Acceptance

Under the Travel loss type, Succeed Insurance offers personal travel policies as part of its travel line of business.
Which two pieces of information in the user interface (UI) will be different for a personal travel claim than for a personal auto or homeowners claim? (Choose two.)

• A. The values displayed in the list of loss causes
• B. Contact information collected for the insured
• C. Incident types available for recording damage
• D. The values displayed in the list of fault ratings
• E. The format of the Financial Summary screen

An Adjuster at Succeed Insurance increases the reserve on a claim's exposure from $1,000 to $1,500 to account for inflation in repair costs. A week later, a Supervisor reviews the claim and wants to know specifically who made this change, the exact date and time it was made, and what the previous value was.
The Supervisor needs a chronological audit trail of changes to the claim file without navigating through complex financial ledgers.
Which screen in the ClaimCenter user interface should the Supervisor access to find this information?

• A. History
• B. Loss Details > Status
• C. Financials > Transactions
• D. Notes

Satisfied with the outcome of a Requirements Workshop, a Business Analyst (BA) attributed the success to preparation. The assigned task had been to document the requirements for capturing details on vehicle incidents for Personal Auto.
* Before the session, the BA reviewed ClaimCenter functionality by creating a new Personal Auto Claim involving physical damage to a vehicle.
* During review, the BA saw that ClaimCenter did not have a graphical representation of a vehicle with clickable hot spots to identify the damage areas like they have in their current application.
* Upon further research, the BA found that Guidewire does offer this functionality and even provides a Graphical Incident Capture Accelerator to ease implementation.
* During the workshop, the BA was able to clearly present all options for capturing vehicle incident details. Instead of having to develop the Vehicle Incident Capture functionality from scratch, the team was able to make a quick decision to add this functionality and end the meeting 30 minutes early.
Which two outcomes demonstrate the importance of preparing for a Requirements Workshop by becoming familiar with the features and functionality of ClaimCenter? (Choose two.)

• A. The BA prevented the team from rebuilding something in a less effective way.
• B. The BA was able to gain team acceptance of the base product process instead of the legacy system process.
• C. The BA was able to compare their legacy process to how ClaimCenter handles the same business process.
• D. The BA was able to make decisions in advance about where gaps existed and where changes were needed.