Nortel 920-020 : MCS 5100 Ris.4.0 Installation & Commissioning

  • Exam Code: 920-020
  • Exam Name: MCS 5100 Ris.4.0 Installation & Commissioning
  • Updated: Jul 25, 2026
  • Q & A: 100 Questions and Answers

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Nortel 920-020 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: MCS 5100 System Architecture and Components20%- Hardware and software components
  • 1. Server roles and deployment model
    • 2. Software package structure (Release 4.0)
      - Core system architecture
      • 1. Call processing architecture
        • 2. MCS 5100 network components overview
          Topic 2: Commissioning and Testing25%- System validation
          • 1. Service startup verification
            • 2. Call routing and signaling tests
              - Troubleshooting
              • 1. Common installation issues
                • 2. Log analysis and diagnostics
                  Topic 3: Installation and Configuration30%- System configuration
                  • 1. Initial system setup
                    • 2. Network and service configuration
                      - Software installation procedures
                      • 1. Patch and release upgrade procedures
                        • 2. MCS 5100 installation steps
                          Topic 4: Installation Planning and Requirements25%- Pre-installation planning
                          • 1. Site readiness and network requirements
                            • 2. Capacity planning and sizing
                              - System prerequisites
                              • 1. Hardware compatibility requirements
                                • 2. Operating system and dependencies

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